Case Studies

VAT refund case studies

Established in 2011, Andrew Jones (The Vatman) Ltd specialises in self-build VAT reclaims. Based in Ammanford, we have helped private individuals across the UK to claim back money. Take a look at our case studies below.

"I am self-employed and had already asked my accountant about processing my reclaim when I received a letter from Andrew Jones (The Vatman) Ltd. I spoke with Andrew on the telephone and immediately decided that I should approach my accountant to see if he would mind me passing this over to someone else. As it happens, my accountant was more than happy for me to do so and the end result from Andrew and his team was great. It was so simple, DHL collected the documents from my place of work and Andrew received them the very next day. We exchanged a few emails over the next week or so and the job was done. A very simple and efficient process."

- Mr. White from Fort William, reclaim value £44,700.00

"I was unsure how I was going to tackle reclaiming my VAT when the time came, so I was delighted to receive a letter from Andrew Jones (The Vatman) Ltd making me aware of his services. I would never have thought a service like this existed. I was more than happy with the refund received and the fact that money was very tight at the end of the job, his fee not being due until I’d received my refund was a deal clincher for me."

- Mr. Bradley from Kent, reclaim value £26,400.00

"I was passed Andrew Jones (The Vatman) Ltd's contact details by my kitchen designer at Howdens as I had built our new house using a VAT registered builder. I therefore had very little VAT left to reclaim. Had I not spoken to Andrew, in all probability, I would never have submitted my reclaim. Finding out about Andrew was a great bonus. I posted him my documents and received back from him a copy of the claim. I signed the forms and sent them back to Andrew in a pre-paid envelope. It could not have been simpler."

- Mr. & Mrs Francis from Bangor (North Wales), reclaim value £3,000.00

"I am the Managing Director of a reasonable sized business and recently undertook a total rebuild of a property. It was my intention to hand the task of reclaiming the VAT over to one of the company accountants and oversee it myself, but when I received Andrew Jones (The Vatman) Ltd's letter, I decided to engage his services. I was a little worried, truth be told, as it was a large amount of money but after 3 meetings we were ready to submit. We managed to get every penny I was expecting and a little more. I was delighted with the outcome."

Mr. Bartlett from Bristol, reclaim value £104,000.00

"We were passed a letter from a neighbour who had received it in error from Andrew Jones (The Vatman) Ltd and suggested it was meant for us, but we were under the impression we could not reclaim. We had never heard of the DIY Vat Reclaim Scheme Vat431 until we were asked during the build if we qualified for VAT reclaim. When we had made enquiries, the vast majority of opinion was that we did not qualify. We called Andrew Jones (The Vatman) Ltd and informed him in about the details of our project. He reviewed our planning permission and he felt we qualified. Andrew undertook the job on a no win, no fee basis as we were very sceptical about our chances and were not keen on having a bill for his work with a negative result. We were delighted about 2 months later when we received our full refund. Very impressed and many thanks to Andrew and his team."

- Mrs. Janine Brown of Northumberland, reclaim of £13,200.00

"It was always my intention to process this reclaim myself. I’d seen the forms and it did not look that difficult, I actually had kept an up to date record up until the last 6 months, but a change in my circumstances just as the VAT reclaim date became due forced me to hand the job over to Andrew Jones (The Vatman) Ltd. On reflection, I am so glad I did. He went through my attempt and pretty much started again. He actually realised I was missing an invoice for a deposit for my staircase which had £500 of VAT on it, so I had the service done free in one way."

- Mr. Chard from Newry, reclaim value £9,800.00

"Outstanding professionalism and service. I would recommend them and would certainly use again."

- J. Hywell